Last Updated: March 26, 2025

1. Introduction

At Suppression Manager, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email suppression management service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Data: We collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products, or otherwise contact us. This includes names, email addresses, phone numbers, and company information.
• Email Addresses in Suppression Lists: As part of our Service, we process and store email addresses that you upload or that are added to suppression lists through unsubscribe requests.
• Usage Data: We automatically collect information about how you interact with our Service, including IP addresses, browser type, pages viewed, time spent on pages, and other diagnostic data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Process email suppression lists and unsubscribe requests
• Communicate with you about our Service, including sending you updates, security alerts, and support messages
• Find and prevent fraud

4. Email Suppression Data Processing

As an email suppression management service, we process email addresses specifically for the purpose of maintaining suppression lists. This processing is essential to:

• Honor unsubscribe requests from email recipients
• Maintain blacklists of email addresses that should not receive communications
• Generate MD5 hashes of email addresses for secure storage and processing
• Track geographic and offer-specific unsubscribe patterns for analytics purposes

We process this data as a data processor on behalf of our users (the data controllers) who are responsible for ensuring they have the appropriate legal basis for processing these email addresses.

5. Data Retention

We will retain your personal information and the email addresses in suppression lists only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, update, or delete your information
• The right to rectification (to correct or update your information)
• The right to object to processing of your information
• The right of restriction (to request that we restrict processing of your information)
• The right to data portability (to request a copy of your information in a structured format)
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us at privacy@optout.email.

8. International Data Transfers

Our servers are located in [Server Location]. If you are accessing our Service from outside [Server Location], please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in [Server Location] and other countries.

9. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@optout.email.